Know where your team is. Always.
When something happens — geopolitical event, weather disruption, flight cancellation, regional disaster — you need answers in seconds, not days. Travel Code keeps your duty-of-care obligations covered automatically, across every booking, every traveler, every region.
Duty of care is legal obligation, not a checkbox.
If an employee is harmed on a business trip, the company's duty-of-care performance becomes evidence. In the US, OSHA general duty clauses apply to traveling workers. In the EU, employers have explicit obligations under workplace health and safety directives. In every jurisdiction, the question after an incident is the same: did the company know where the employee was, and did it take reasonable steps to protect them?
"We didn't know" is no longer an acceptable answer. Modern travel platforms are expected to provide real-time visibility, automated alerts on disruptions, and documented response procedures. When this fails, the consequences are not just human — they're legal, financial, and reputational.
Most mid-market companies have policies on paper. Few have the technical systems to actually deliver on them. Travel Code closes that gap.
Legal exposure
Reputational damage
Insurance and continuity
Eight seconds to answer
"who's where right now?"
The first question after any disruption is "who's affected?" Most companies answer it with email chains, spreadsheets, and frantic calls to travelers. We answer it with a query.
Checked-in · 11:42 local A. PatelPrague · Mosaic House
Checked-in · 09:18 local
• J. Kim — Warsaw · Hotel Bristol · Checked-in
• A. Patel — Prague · Mosaic House · Checked-in
• M. Reyes — in-flight LX-201 → ZRH (lands 14:20)
Crisis playbook? · Y/N
Query by region, country, city
Natural language through Robert. Same syntax for one traveler or every department head.
Filter by status
Checked-in, in-transit, in-flight, off-platform, departing — every state, all the time.
Export instantly
For board reports, insurance claims, legal counsel — PDF, XLSX, CSV with full timestamps.
When employees book direct,
you still see them.
Real-world travel programs have leakage. Employees book on personal cards. They use airline apps. They forward family discount codes through Slack. Every time they book outside the platform, the company loses visibility — and duty of care evaporates.
Travel Code closes the gap. Every employee gets a personal email alias (e.g., kim@travel-code.alias.com). Forward the booking confirmation, and our AI parses the itinerary, adds it to duty-of-care visibility, and links it to the traveler. No double-entry, no IT setup, no behavior change required.
Employee books
airline.com or hotel direct
Receives email
standard confirmation in inbox
Forward to alias
kim@travel-code
.alias.com
3 seconds
itinerary extracted, dates, cities, traveler matched
In dashboard
traveler covered, company informed
This works for any booking — airline, hotel, rail, car, even Airbnb. The AI handles the parsing. The traveler doesn't even need to remember; we send a quarterly nudge: "Forward any direct bookings from the last 90 days."
From alert to action in minutes.
Real disruptions aren't theoretical. In the last 18 months: airspace closures, hurricane evacuations, IT outages grounding fleets, geopolitical events triggering regional travel bans. Every one of these affected someone's traveler.
Always watching.
Our Duty-of-Care agent monitors news feeds, weather services, geopolitical risk databases, and supplier disruptions 24/7. When an event affects a region with your travelers, alerts fire to admins via in-platform notification, email, Slack, or Telegram — your choice.
Options, ready to approve.
When a flight is cancelled or delayed, Robert proposes alternative bookings within policy. Single click to approve. Auto-rebook on next eligible fare for trusted traveler tiers.
The next 30 minutes, scripted.
For severe events, the platform triggers a playbook: insurance claim drafts, evacuation contact lists, communication templates to affected travelers, escalation contacts for legal counsel and HR. Pre-built per region, customizable.
Proposed actions
Robert handles the questions.
Even the ones in board meetings.
Most duty-of-care queries happen under stress. The CFO is in a board meeting. Something just happened. They need answers in plain language, not a dashboard tutorial.
Robert handles plain-language queries with role-aware permissions. The CFO sees everything. A manager sees their department. A traveler sees their own status. Same agent, different scopes.
Audit-ready documentation.
Built in.
When something goes wrong and lawyers ask "show me the documentation," most companies scramble. We don't. Every duty-of-care event is logged with full timeline: alert received, action taken, traveler contacted, response confirmed, escalation history.
Logs are immutable, time-stamped, and audit-grade. Customer can export the full history at any time. Multi-region data residency available (EU, US, MENA).
For high-severity events the system bundles a complete incident package automatically — timeline narrative, traveler check-in records, communication transcripts, decision approvals, and insurance-ready evidence — exported to a single PDF that General Counsel can hand to outside firms or insurers without reformatting.
We don't replace your duty-of-care vendors.
We feed them.
Many enterprises already have International SOS, GeoBlue, or similar duty-of-care vendors. We integrate with them — our traveler data feeds their systems, our alerts trigger their playbooks. We're upstream, they're emergency response. Most customers keep both.
If you don't have a duty-of-care vendor yet, we cover the foundational layer: tracking, alerting, geo-queries, off-platform import, basic crisis playbook. For high-risk industries (energy, defense, NGO, travel to conflict zones), pair us with a specialized vendor for medical and security extraction.
Crisis response partners
Communication channels
Identity & access
Insurance partners
Questions, answered.
Privacy, residency, vendor overlap, alerting speed — the six we hear most from General Counsel and Heads of HR.
We use International SOS. Do we still need this? +
How does Robert handle privacy when answering geo-queries? +
What about employees who don't book through Travel Code? +
How do you handle data residency for EU-based companies? +
Can we customize the crisis playbook? +
How fast are alerts triggered after an event? +
See your team on a map.
In your first demo.
30-min demo. We'll load sample travelers in your real geographies, run live geo-queries, and walk through a crisis simulation. No deck, no pitch.