Travel managers shouldn't be the bottleneck.
A platform that lets travelers book without calling you. Policy that enforces itself. Duty of care running by default. RateGuard auto-rebooking. Reports that don't require reformatting. The work travel managers got into the field to do — strategic, not reactive.
Most travel platforms make travel managers customer service.
Travel managers carry a unique burden in mid-market companies. They own policy but don't write it. They're accountable for safety but rarely have the systems to deliver. They reconcile budgets they don't control. They get pinged at 11pm when a flight cancels — even though the platform was supposed to handle it.
The structural problem: most travel platforms still treat travel managers as customer service for travelers. Configure approvals. Chase exceptions. Route OOP requests. Generate reports. None of that work scales. The travel manager's job becomes reactive — and the strategic work (program design, supplier negotiation, traveler experience) gets squeezed out.
Travel Code is built so the platform handles the reactive work. Robert answers traveler questions. Policy enforces at booking time. Duty of care runs by default. RateGuard auto-rebooks. The travel manager's job stays strategic.
Of travel managers cite off-platform booking as their #1 frustration.
Typical OOP rate when policy isn't enforced at booking time.
Typical travel manager time on routine reconciliation that should be automated.
The platform handles the reactive work.
Policy that enforces itself.
Policy-compliant fares first; OOP routed to the configured approver with the OOP reason and policy gap. Travelers see what's in policy. Travel manager doesn't chase exceptions — exceptions route automatically with full context.
Duty of care, by default.
Real-time geo-tracking. Robert handles geo-queries: "who's in MENA right now?" — answered in 8 seconds. Disruption alerts (geopolitical, weather, IT outages) trigger crisis playbooks automatically. Off-platform bookings imported via email forwarding.
RateGuard auto-rebooking.
After a booking, RateGuard watches the rate. When it drops, we void and rebook within airline rules. Travel manager doesn't manually re-shop. Average return: 12% of monitored bookings rebook successfully. $1.2M YTD returned across customers.
Reports that don't require reformatting.
Pre-built reports for OOP, CO₂, hotel concentration, RateGuard audit, traveler activity, supplier rate utilization. Each exports to XLSX, PDF, or API. Custom dashboards on Pro plan. Robert handles ad-hoc reporting via chat.
A day in the console.
Less reactive work, more strategic work. Three things travel managers do every day — automated, with full audit trail.
Routed automatically with context.
Out-of-policy bookings reach the configured approver with the OOP reason, policy gap, and traveler context. Median approval time: 14 minutes. No more digging through emails to figure out why something was flagged.
Robert handles the rebook.
Weather, IT outage, geopolitical event — Robert identifies affected travelers and proposes same-cabin alternatives within minutes. You approve in bulk. The travel manager isn't on the phone with the airline at 11pm.
Rate utilization, on demand.
Negotiated-rate hit-rate by supplier, RateGuard returns, traveler activity — pre-built and live. Custom dashboards on Pro plan. Robert handles ad-hoc questions: "Show me Marriott utilization for Q2 by region."
Natural language for operations.
"Reroute everyone affected by the JFK ground stop." "Who's in MENA right now?" "Show me OOP exceptions over $5K." Robert answers in seconds with the underlying data linked. No SQL, no support ticket.
Common Travel Manager questions.
How does duty of care compare to International SOS?
Different layers. Travel Code handles the upstream work — knowing where travelers are, alerting on disruptions, importing off-platform bookings. International SOS handles emergency medical and extraction. Most customers keep both. Our data feeds your International SOS account.
What's the OOP enforcement model — at booking or at expense time?
At booking time. Policy filters apply during search results — out-of-policy fares are filtered or flagged with auto-routing to approver. This catches OOP at booking, not at expense reimbursement. Most customers see OOP rate drop 60–70% within first quarter because travelers see policy in real time.
Can travelers book direct on airline.com and have it imported?
Yes. Each traveler gets a personal email alias. Forward booking confirmations from airline.com, hotels.com, anywhere — our AI parses the itinerary, adds it to duty-of-care visibility, and links it to the traveler. We send quarterly nudges to capture forgotten bookings.
How does RateGuard handle non-refundable fares?
RateGuard works within each airline's specific change rules. For non-refundable fares, RateGuard can void and rebook within the 24-hour grace period (where applicable) or capture price drops as future flight credits. The platform tracks each airline's rules and applies them automatically. Average successful rebook rate: 12% of monitored bookings.
See the platform that actually runs travel.
30-min demo focused on what Travel Managers run: policy enforcement, duty of care, OOP workflows, supplier reporting.